Privacy policy

This is a translation of the Dutch text. If the translation differs from the Dutch text, the Dutch text prevails.

Introduction

Welcome to Junglevriendjes. We value your privacy and take the protection of your personal data seriously. This privacy policy explains how we handle your data when you visit our website, place an order or otherwise use our services.

Which data we collect

• Personal data: name, email address, phone number and address.
• Payment data: payments are processed by our payment providers. Your card or bank details are not stored on our servers.
• Technical data: browser type, IP address, language preference, time of access and pages visited.

What we use your data for

• Orders: to process and ship your order and keep you informed of its status.
• Customer service: to answer your questions and help you, also with returns.
• Account: to let you log in with a code we send by email and follow your orders.
• Language: we choose your language based on your browser and country, and remember it in a cookie.
• Improvement: to analyse and improve our website and services.

Protection of data

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. All payments go through a secure payment environment.

Sharing of data

We do not sell, trade or rent your data to third parties. We only share data with partners needed to carry out our services, such as delivery services (to deliver your parcel) and payment providers. These parties only receive the data they need for this.

Your rights

• Request access to your personal data (you can also download it in your account).
• Have incorrect data corrected.
• Have your data erased, under certain circumstances (can also be arranged in your account).
• Object to or request restriction of the processing.
• Receive your data in a common, machine-readable format.

Cookies

We only use cookies that are needed to make the webshop work: your cart and login session, a security cookie and your language choice. You can set your browser to refuse cookies, but then the cart and checkout will not work.

Changes

We may update this privacy policy from time to time. Please check it regularly.

Contact

Questions about this privacy policy or the processing of your data? Get in touch via our contact form.

Statistics with Google Analytics

Only if you allow it in the cookie banner do we use Google Analytics to measure how many people visit the shop and which pages they view. Google sets cookies (_ga) for this and receives your IP address in shortened form; we do not use any advertising features. You can change your choice at any time via "Cookie preferences" at the bottom of the page.